Frequently asked questions

Choose a bouquet, pick your delivery date, add a card message and check out securely online. You will receive an order confirmation by email straight away.

Yes. Add your message at checkout and we will handwrite it on a card to go with your flowers. The price is never included.

Yes, add them on the product page or in your cart.

Yes — message us and a florist will help you choose.

Order by 6pm Dubai time and we'll deliver the same day.

We deliver across Dubai, including Downtown, Business Bay, Dubai Marina, JBR, JLT, Palm Jumeirah, DIFC, Jumeirah, Dubai Hills and Arabian Ranches, plus most other Dubai communities. We also deliver to Abu Dhabi, Sharjah and Ajman for AED 35, and to Ras Al Khaimah, Fujairah and Umm Al Quwain for AED 75.

Delivery is free in Dubai. Delivery to Abu Dhabi, Sharjah and Ajman is AED 35, and to Ras Al Khaimah, Fujairah and Umm Al Quwain AED 75.

Yes. You can choose your delivery date before checkout, and the available dates for your address are shown when you order.

We don't offer fixed delivery time slots. Choose your delivery date at checkout, and if the timing matters, message us on WhatsApp and we'll do our best.

Yes — add the room, ward or reception details at checkout and we'll take care of the rest.

Our florists will substitute with stems of the same colour, style and value.

Trim the stems at an angle, place them in fresh water away from direct sunlight and heat, and change the water every two days.

Yes. We design flowers for weddings, events and businesses. Get in touch through our contact page to talk through your plans.

We accept credit and debit cards, Apple Pay, Tabby, cash and bank transfer. Card payments are processed securely by Stripe.